Trust Him Hat

Standard Shipping Deadline for Christmas Made to Order Products (Clothing, Embroidery Kits): December 7th, 2024

Standard Shipping Deadline for Christmas Quickship Products (Tumblers, Dolls, Books, Candles, Journals, Bibles, Stickers): December 13th, 2024

Priority Mail Deadline for Christmas Quickship Products (Tumblers, Dolls, Books, Candles, Journals, Bibles, Stickers): December 17th, 2024

WHEN WILL MY ORDER SHIP?
Because we value the uniqueness and individual style of our customers, we don't make most of our shirts until they're ordered. Your order will ship between 4-10 business days after your order is placed (8-10 business days if it's during a sale or holiday). If you need something fast, please order from our Quick Ship section - all items ship within 3 business days! Make sure you choose the Quick Ship color and priority mail! 

HOW DO YOUR SIZES RUN?
We have ladies fit and unisex fit styles. Please check the size chart below to ensure the perfect fit for you! Measure a shirt you love at home, and keep your measurements - those will help you find the right size in all of our styles! 

HOW IS THIS PACKAGED FOR SHIPPING?
We send each order neatly wrapped in tissue paper, along with a business card, thank you card, and inspirational postcard to pass along to a friend or keep for yourself. We appreciate our customers so much and feel this is a small way we can make them feel special!

Have questions? We're happy to help! 
>> 636-229-1617 or hello@ellyandgrace.com

We hand make each shirt design, and all the other items are crafted and shipped directly to you from Missouri. Shirts take on average 6-10 business days to be shipped. During the holiday season, you may see up to an additional 1-2 day delay.

After that, shipping takes 4-6 days, but you can choose priority shipping at checkout. (this does not affect processing time)

If you have any questions about the status of your order, please email hello@ellyandgrace.com

Thank you for shopping small! 

Please note- all international orders are taking on average 6-8 weeks to reach their destinations. We appreciate your patience. 

We know buying online can be difficult! So, we offer exchanges of unworn/unwashed apparel as long as the size or color is still in stock, within 15 days from the delivery confirmation date. 

You have 2 easy options:

1) Store Credit

Is it the wrong color, style or size? Let us know, and we will send you a store credit for the products you purchased (shipping costs are nonrefundable). We will also send you a free return shipping label. Once we receive your unworn/unwashed shirt(s) with the tags still on, we will send you your store credit. The deadline to request store credit is 15 days from the delivery confirmation date.

There is a maximum of 2 exchanges with store credit per order.

2) Refund

Can’t find something that will work? We will refund payment method for the item(s), minus a $5 restocking fee per item purchased and the cost of return shipping. We will also send you a return shipping label. Once we receive your unworn/unwashed shirt(s) with the tags still on, we will send you your refund. The deadline to request a refund is 15 days from the delivery confirmation date.

Please note that “last chance” and sale items/grab bags are final sale and are not eligible for returns.