Q: How do your sizes run?
A: All shirts (triblend tees, tees, tanks, long sleeve and 3/4 sleeve), except the baseball shirts, are women's sizes, and they do run small. The baseball shirts are unisex sized and they are little more true to size.
There are size charts in each product listing- please measure a shirt that you like the fit of and compare those measurements to the size chart. (and measure your shirt on a flat surface)
It's important to check the size chart so that your shirt fits perfectly- these shirts might fit differently then the ones you normally wear.
Q: Do you have plus sized shirts?
We want everyone to be able to uplift and inspire others with their ellyandgrace tees- so yes!
The baseball raglans are unisex sized, so they run larger. Unisex shirts go up to 3XL. If you're interested in a unisex fit short sleeve shirt, please send us an email (brenna@ellyandgrace) or a message to the ellyandgrace facebook page and we will get started on your perfect tee.
Q: Do you accept returns or exchanges?
A: One of the amazing things about being able to offer so many color and font choices is that you can order a shirt that is completely unique to you!
But, that means I cannot accept returns or exchanges. So, be sure to double check the size chart in each listing! That way, you'll order the shirt with the perfect fit.
This also goes for phone cases. Please double check the size you order, and make sure it is correct in your order confirmation email. If it is incorrect, email me within 24 hours and I'll be able to make that change for you, but once it starts the printing process I am unable to make changes to the order.
Q: I would like one of your designs on a different style shirt that you carry. Is that possible?
A: Yes! Just send an email to email@example.com, chat with my on my facebook plugin at the bottom right of your screen, or order the shirt style, size and color you want and write a note to me that you would like another ellyandgrace design.
Q: What are the care instructions for your shirts?
A: Please wash inside out on delicate, hang dry and do not iron. Each shirt comes with a care tag as well.
Q: Do you do custom designs?
A: Yes! Send me an email at firstname.lastname@example.org to get started on your design.
Q: I’m interested in carrying your products in my boutique or shop!
A: Great! I would love to have my products in your store! Let's chat-- email@example.com
Q: I’m SO excited to get my order! When will it arrive?
A: All products are custom made to order! I know you're anxious to get your item, so I try to make all items as quickly as possible, but it can take up to 10 business days. After that, shipping takes 3-5 days, but shipping upgrades are available.
If you have any questions about the status of your order, please email firstname.lastname@example.org
Q: I need a rushed order- can you help?
A: Shipping upgrades are available at checkout. If you need an item very quickly, please email me and I will come up with some options for you! I do keep a limited amount of ready to ship inventory.
Q: Are you on Etsy? Where can I find your shop?
I am! Find my shop here.
WHEW! If you made it to the end of this FAQ- you're a rockstar!
If you have any other questions, lets connect: email@example.com
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